Accessibility Statement
Compliance status
Compliance process
The empoweringchildren.gov.mt website is designed to work with Internet Explorer 11 (using the latest version of Silverlight) and the most recent two versions of Firefox and Chrome browsers.
As part of this effort, MSPC adheres to accessibility standard EN310549 and WCAG2.0 guidelines. Our online resources and products are evaluated both manually and programmatically in compliance with WCAG 2.0 Level AA guidelines. The empoweringchildren.gov.mt website in particular is designed to work well and be accessible when accessed with suitably-updated hardware and software products.
Further recognizing that adherence to standards and guidelines cannot on its own ensure that a product is accessible, MSPC also carries out usability evaluations in collaboration with persons with disability, so as to gather necessary feedback. We also strive to implement accessibility for information channels that are provided via third party platforms wherever possible, such as our Instagram or Facebook pages.
Accessibility measures
The empoweringchildren.gov.mt website does not make use of font, magnification, and colour modification widgets. This is because we believe that this functionality is already integrated in most web browsers or is available via different add-ons and plugins which different users are free to customise to their needs. As a result, these arbitrary user customisations are available for most websites. In order to allow for this level of customisation, we seek to maximise compatibility with these user modifications.
As part of, and in addition, to the above-mentioned guidelines, the empoweringchildren.gov.mt website implements the following accessibility features:
- Maintain a consistent HTML Heading hierarchy and information layout across different web pages
- Information content is organised into HTML lists wherever applicable
- Deployment of a link focus highlighting script in order to provide visual cues for exclusive keyboard users
- RSS facility about new website content on pages of interest
- Addition of image title, alt tag and caption wherever this information is relevant and useful
- Maximise colour contrast for text where applicable
- Actual link text is descriptive enough to inform user where the link points to
Inaccessible content
Feedback and contact details
Inevitably, we won’t always get it right. The more services and resources we place online, the more likely it for technical glitches to occur, but we remain committed to addressing any access issues promptly. This is where we need your help. If you experience any difficulties in accessing the empoweringchildren.gov.mt website, or have trouble using any aspect of the website, please let us know.
You may contact the Policy Development and International Affairs Directorate by email on [email protected], or telephone on 25903241.
Enforcement procedure
The Malta Communications Authority (MCA) is the entity responsible for implementing Directive (EU) 2016/2102 of the European Parliament and of the Council of 26 October 2016 on the accessibility of the websites and mobile applications of public sector bodies. In case your ICT accessibility-related query is not addressed within the time frames established within the ARR, or you wish to lodge a formal complaint, you can do so by contacting the MCA on 21336840, or by filling the online complaint form on https://mca.org.mt/consumer/forms/complaints.
